Privacy Policy – Perfect Enterprise

PRIVACY POLICY

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at perfectindiaenterprises.com (collectively, “Perfect Enterprise Site”). The terms “you” and “your” refer to the user of the Perfect Enterprise Site / Platform. The term “Services” refers to any services offered by Perfect Enterprise whether on the Perfect Enterprise Site / Platform or otherwise. Please read this Policy before using the Perfect Enterprise Site / Platform or submitting any personal information to Perfect Enterprise. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use of Perfect Enterprise.

YOUR CONSENT

By using the Perfect Enterprise Site / Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please refrain from using or accessing the Perfect Enterprise Site / Platform.

POLICY CHANGES

Occasionally we may change our Policies and such changes will be posted on this page. To the extent permitted under the applicable law, continued use of our Services by you after we publish the changes to this Policy shall constitute your consent to our updated Policy.

LINKS TO OTHER WEBSITES

The Perfect Enterprise Site / Platform may contain links to other websites. Information about you collected whilst visiting such websites is not governed by our Policy. Perfect Enterprise shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Perfect Enterprise Site / Platform. This Policy shall not apply to any information you may disclose to any of our third-party providers / third-party personnel which we do not require you to disclose under this Policy.

COLLECTION OF INFORMATION

Perfect Enterprise may collect and process the following information about you:

Information given by you – This includes information submitted when you:
Provide content to Perfect Enterprise, which may include reviews, ordering details and history, favourite vendors, special merchant requests, contact information of people you refer to us and other information you provide on the Perfect Enterprise Site / Platform (“Your Content”).
Create or update your Perfect Enterprise account, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture.

Correspond with Perfect Enterprise for customer support;

Report problems for troubleshooting.
Use our Perfect Enterprise Services, we may collect and store information about you (which includes (but not limited to) your phone number, address, email, billing information and credit or payment card information) for processing your requests and automatically complete forms for future transactions.
Participate in the interactive services offered by the Perfect Enterprise Site / Platform such as discussion boards, competitions, promotions or surveys, other social media functions or make payments etc.,

Enable features that require Perfect Enterprise’s access to your address book or calendar;
If you sign up to use our Services as an SCP or partner, we may collect location details, copies of government identification documents and other details.
Information we collect about you – We will collect and analyse the following demographic and other information, with regard to each of your visits to the Perfect Enterprise Site / Platform:

Usage Information: Perfect Enterprise Platform includes the Perfect Enterprise advertising services, which may collect user activity and browsing history within the Perfect Enterprise Site / Platform and across third-party sites and online services, including those sites and services that include our ad, buttons, widgets, plug-ins, or any related services or through the use of cookies. Through these we may collect information including but not limited to your Internet protocol (IP) address & location, Perfect Enterprise cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, login information, browser type and version, date and time stamp, user agent, and other information about user activities on the Perfect Enterprise Site / Platform, and on other sites and services that have embedded our widgets, plug-ins, buttons, or related services;
Device Information: We may collect information about the devices you use to access our Site / Platform / Services, including the hardware models, operating systems and versions, software, preferred languages, unique device identifiers, advertising identifiers, file names and versions, serial numbers, device motion information and mobile network information. Analytics companies may use mobile device IDs to track your usage of the Perfect Enterprise Site / Platform;

When you communicate with us (via email, phone, through the Perfect Enterprise Site / Platform or otherwise), we may maintain a record of your communication and information as to how you interact with our Services, preferences expressed, and settings chosen will be collected.3

Location information: We may collect your real-time information or approximate location information as determined through data such as GPS, IP address depending on the Services that you use, and your app settings or device permissions;
Transaction Information: We collect transaction details related to your use of any Perfect Enterprise Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the date and time you used the Services, amount charged, details regarding the application of promotional code, the type of services you requested or provided, domain names, comments, search results selected, information and pages viewed and searched for, the order of those pages, number of clicks, length of your visit to our Services, methods used to browse away from the page & any contact number or email used to call / e-mail our customer service number and other related transaction details;
Stored information and files: We may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, personal contacts, audio, and video clips and address book information. If you permit the Perfect Enterprise Site / App to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in our Policy or at the time of collection or consent. If you permit the Perfect Enterprise Site / App to access the calendar on your device, we collect calendar information such as your response (Yes, No, Maybe), date and time, event title and description, location, and the number of attendees, etc.

Information we receive from other sources –

We may receive information about you from other parties, such as our affiliated companies or other users, partners (including ad partners, search information providers, analytics providers), or the other services we provide or if you use any of the other websites/apps we operate. Users of our Ad Services and other third-parties may share information with us such as the cookie ID, device ID, or demographic or interest data, and information about content viewed or actions taken on a third-party website, online services, or apps. For example, users of our Ad Services may also be able to share customer list information (e.g., email or phone number) with us to create customized audience segments for their ad campaigns.
When you sign in to Perfect Enterprise Site / Platform with your SNS account, or otherwise connect to your SNS account with our Services, you consent to our storage, collection, and use, in accordance with this Policy, of the information that you make available to us through any of the social media interfaces. This could include but not limited to any information that the social media service shares with us, information that you have made public through your social media account, or information that is disclosed during the sign-in process. Please check your social media provider’s privacy policy and other policies for more information about how they share your information when you choose to connect your account.

If you are a partner, agent or OEM partner, we may, additionally, receive ratings and feedback from other users. COOKIES “Cookies” are small files placed on your hard drive that assist us in providing our services. We use data collection devices like “cookies” on pages of our Site to help measure promotional effectiveness, analyse our web page flow, and promote trust and safety. Certain features are only available through the use of a “cookie”. Also to allow you to enter your password less frequently during a session, we use cookies. Cookies can also help us provide information that is targeted to your interests. You can always choose to decline the cookies if your browser permits, however you may not be able to use certain features on our Site and you may be required to re-enter your password more frequently during a session. For more details on the usage data collected please refer to our Cookie Policy.Also, other third parties, with whom we partner, may use cookies, pixel tags, mobile device IDs, “flash cookies”, web beacons, files and similar technologies to collect and store information with respect to your use of the Site / Services and other third-party websites.

USES OF YOUR INFORMATION

We use the information we collect for the following purposes, including:

To provide, personalize, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalize your Perfect Enterprise account;
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;

To enhance and administer the security of our Perfect Enterprise Site / Platform and for internal operations, including data analysis, testing, troubleshooting, research, statistical and
survey purposes;

To understand our users (what features they like, how they use them, what they do on our Services, etc.), process and complete your transactions, make special offers, improve the content and features of our Services (such as by personalizing content to your interests), provide customer support, process and respond to your queries;
To conduct research on, our user base and Service usage patterns, and to generate and review reports and data about;
To allow you to participate in interactive features of our
Services, if any; or to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you. We may combine the information that we receive from third parties with the information you give to us and information we collect about you through the Services or via other means, including via the use of third-party web analytic tools, for the purposes set out above. As a result, our use, and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation. We analyse the log files of our Perfect Enterprise Site / Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, Site/app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole.

DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION

We may share the information that we collect for the following purposes:

With Service Providers: We may share your information with our agents, OEMs, vendors, consultants, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your
information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyse and improve the use of our Services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us.
With Partner Restaurants/Merchant: While you place a request to order through the Perfect Enterprise Site / Platform, sometimes your information is provided to the OEMs upon their requirement. If you provide a mobile phone number, Perfect Enterprise may send you text messages regarding the order’s delivery status.
With Other Users: If you are an agent or distribution partner, we may share your name, phone number, and/or profile picture (if applicable), tracking details with other users to provide them the Services.
For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us when we are: Obligated under the applicable laws or in good faith to respond to court orders and processes; or Detecting and preventing against the actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts; Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party; ○Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organizations for the purposes of fraud detection and credit risk reduction.
For Internal Use: We may share your information with any present or future member of our “Group” (as defined below)or affiliates for our internal business purposes The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity
that controls such person or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any relative or family member of such person.
With Advertisers and advertising networks: We may work with third parties such as network advertisers to serve advertisements on the Perfect Enterprise Site / Platform and on third-party websites or other media (e.g., social networking platforms). These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. While you cannot opt-out of advertising on the Perfect Enterprise Site / Platform, you may opt-out of much interest-based advertising on third party sites and through third-party ad networks (including DoubleClick Ad Exchange, Facebook Audience Network and Google AdSense). For more information, visit www.aboutads.info/choices. Opting out means that you will no longer receive personalized ads by third parties ad networks from which you have opted out, which is based on your browsing information across multiple sites and online services. If you delete cookies or change devices, your opt-out may no longer be effective.
To fulfil the purpose for which you provide it.
We may share your information other than as described in this Policy if we notify you and you consent to the sharing.

DATA SECURITY PRECAUTIONS

We have in place appropriate technical and security measures to secure the information collected by us. You are advised not to send your full credit/debit card details through unencrypted electronic Sites/platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Perfect Enterprise Site / Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone. Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Perfect Enterprise Site / Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.

GRIEVANCE OFFICE AND PERFECT ENTERPRISE SITE / PLATFORM SECURITY

If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us or write to our office in your corresponding country/territory. Further, please note that the Perfect Enterprise Site / Platform stores your data with the cloud platform of Amazon Web Services provided by Amazon Web Services, Inc., which may store this data on their servers located outside of India. Amazon Web Services has security measures in place to protect the loss, misuse and alteration of the information, details of which are available at https://aws.amazon.com/. The privacy policy adopted by Amazon Web Services are detailed in https://aws.amazon.com/privacy. In the event you have questions or concerns about the security measures adopted by Amazon Web Services, you can contact their data protection/privacy team / legal team or designated the grievance officer at these organizations, whose contact details are available in its privacy policy, or can also write to us.